Add your cover at checkout
Add Mismeasure Cover to your order at the checkout for just £19.95.
Check Your Blinds
Check how your blinds fit into your windows, referring to our installation guides.
Contact Customer Service
If there’s an error in your measurements, contact us within 15 days and we can arrange a new
order.
Free Replacement Blinds
Receive your free replacement blinds at no extra cost.
FAQs about Mismeasure Cover
Find frequently asked questions relating to mismeasure cover below, or explore our full library of FAQs for more information and advice.
General Guidance
What is Mismeasure Cover?
Mismeasure Cover is a service that allows you to replace your blinds free of charge if
you made a mistake with your measurements. This service costs £19.95 and offers you peace of mind when measuring your windows.
How do I use Mismeasure Cover?
Simply inform us of your new size requirements within 15 days of receiving your
product, and we’ll send you a replacement.
What happens if my replacement blinds are larger than the original order?
Shade & Story will charge the difference in price if your replacement blinds are larger
than your original order.
Coverage
Which products are covered by Mismeasure Cover?
Mismeasure Cover only applies to blinds and excludes shutters and orders valued over £1000. T&Cs apply.
What does Mismeasure Cover specifically cover?
Mismeasure Cover only covers incorrect measurements. Replacements must be made to the
same fabric specification as the original order.
How many times can I use Mismeasure Cover?
Only one Mismeasure Cover claim can be made per household within a 12-month period.
Out of Stock & Delivery
What if the chosen blind is out of stock?
If your chosen blind is out of stock when your Mismeasure Cover order is placed, you
will need to wait for the stock to arrive. If you are unwilling to wait, you will be entitled to a refund of your
Mismeasure Cover cost, but not a refund of the original order.
Are there any additional charges for delivery?
Yes, standard delivery charges will apply to the replacement blinds.
How do I add Mismeasure Cover to my order?
Protect yourself by selecting our Mismeasure Cover at checkout. It’s a small price to
pay for complete peace of mind.
Measure with Confidence: Explore Our Online Guides
To support you in measuring your windows accurately, we offer comprehensive online measurement guides. These easy-to-follow guides provide step-by-step instructions to help you take precise measurements with confidence.
For additional support and peace of mind, be sure to visit our measurement guides on our website before placing your order.
How To Measure >
